Terms & Conditions
I. ELIGIBILITY
A vehicle is eligible for this warranty if it is a privately-owned passenger car, van or pickup/light truck with a GVWR of 10,000 pounds or less; and if:
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1.
The vehicle has been driven for less than 125,000 miles and the vehicle is 6 years old or less (since the original in-service date); and
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2a.
You can provide proof of service showing that the oil was changed as recommended by the vehicle’s manufacturer during the period between the
in-service date and the date of this application. If the vehicle has less than 18,000 miles, the oil changes must be performed in accordance with the
vehicle manufacturer’s recommendations for applicable driving conditions. If the vehicle has between 18,000 miles and 125,000 miles, the oil
changes must be performed in accordance with the vehicle manufacturer’s recommendations for severe driving conditions, or
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2b.
The vehicles has been inspected by the original repair shop, referenced above, and proof of inspection has been submitted with warranty application, and;
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3.
The vehicle has a valid inspection sticker in the states where inspections are mandatory and has no conditions.
This warranty also extends to such vehicles when leased by an individual when the Lessee is primarily obligated for repairs. Said vehicle is covered both
during the term of the lease and after purchase by Lessee.
THIS WARRANTY DOES NOT COVER VEHICLES USED FOR COMMERCIAL, AGRICULTURAL OR FARMING PURPOSES.
II. PERIOD
Castrol Engine Warranty program covers your engine from oil-related mechanical failure or abnormal wear.
- Install Castrol EDGE, EDGE High Mileage, EDGE Professional, EDGE Euro or EDGE Extended Performance full synthetic motor oil exclusively and you are eligible to be covered for 500,000 miles or 15 years (whichever comes first)
- Install Castrol GTX/GTX Ultraclean, GTX High Mileage, or GTX Full Synthetic motor oil exclusively and you are eligible to be covered for 300,000 miles or 10 years (whichever comes first)
- Install Castrol motor oils exclusively but switch between GTX/GTX Ultraclean, GTX High Mileage, GTX Full Synthetic, EDGE, EDGE High Mileage, EDGE Professional, EDGE Euro or EDGE Extended Performance full synthetic and you are eligible to be covered for 150,000 miles or 8 years (whichever comes first)†
† Does not include GTX ECO/Essential
III. COVERAGE
- Pistons and Rings
- Turbo Bearings
- Timing Chains
- Cylinder Lining or Bore
- Oil Pump
- Rods and Rod Bearings
- Balance Shafts & Push Rods
- Cam Shaft & Bearings
- Crankshaft & Bearings
- Valve Lifters
- Rocker Arms and Pivots
- Distributor Drive Gear
- Wrist Pins & Bushings
- Timing Gear or Sprockets
- Valve Stems & Guides
(Grinding adjustments excluded)
IV. LIMITS OF LIABILITY
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1.
The payment of claims under this warranty is limited to the time needed to make the necessary repairs or to effect the replacement of any irreparably damaged
engine part listed above as allocated by Chilton’s Flat Rate Guide or other auto industry accepted flat rate time guides (x) the commercial repair shop’s posted
hourly labor rate, plus (+) the reasonable cost of a replaced engine part of like kind and quality.
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2.
In no event shall the liability of BP Lubricants USA Inc. exceed $5,000 or the fair market value of the covered vehicle.
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3.
Vehicles with a starting odometer mileage above 75,000 miles when registered for coverage, only have coverage of 50% or a maximum of $2,500 per claim.
V. CONDITIONS
To keep this warranty valid, you must comply with all of the following requirements:
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1.
The vehicle engine must be serviced with the proper type and brand of Castrol motor oil, exclusively; unless you have converted to this program
from a competitive engine lubrication warranty program, in which case you must retain all appropriate records from the prior program (in addition
to this program) in order to prove that service was performed in accordance with its terms.
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2.
Under no circumstances, however, shall the intervals between motor oil changes exceed the vehicle manufacturer’s recommendations for drain
intervals as specified in the Owner’s Manual of the vehicle.
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3.
The motor oil used must be appropriate viscosity grade based on ambient conditions.
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4.
The oil filter and air cleaner element must be replaced in accordance with the manufacturer’s recommendations.
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5.
All services referred to in Section “VI” must be performed by an automotive service center, commercial fast oil change facility or auto dealer.
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6.
In the event of a claim, you must provide BP Lubricants USA Inc. with satisfactory evidence that all of the requested services referred to in Section VI were
performed.
IMPORTANT: You must retain copies of all service receipts and repair orders to collect on a claim under this warranty. These receipts must
satisfactorily show that Castrol motor oil was used; the mileage and date each time the motor oil was put into the vehicle; and the time and date
that other services referred to in Section VI were performed.
VI. EXCLUSIONS
This warranty is subject to all of the following conditions and exclusions:
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1.
It does not cover vehicles modified for, or used in, competitive events.
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2.
It only covers factory-installed or OEM-specified engine parts.
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3.
It does not cover claims that are pre-existing conditions or the result of collision, negligent or intentional abuse, improper service or maintenance,
defect in manufacturer, improper installation of any part, coolant contamination, or the failure to keep the motor oil and engine coolant at the
levels prescribed by the manufacturer and herein. BP Lubricants USA Inc. will not refuse payment for such claims that otherwise comply with the
terms of this warranty, unless it demonstrates in good faith, that one or more of these causes resulted in the damage claimed.
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4.
It does not cover claims also covered by the vehicle manufacturer’s warranty or any extended service contract. However, if you have otherwise
complied with the terms of this warranty, BP Lubricants USA Inc. will pay the deductible amount to be paid by you under any extended service
contract purchased by you which covers such a claim.
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5.
This warranty is void if at the time you applied for this warranty, your vehicle had in excess of 125,000 miles and the vehicle was more than 6 years
old (since the in-service date).
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6.
If the subject vehicle is transferred to a second owner or second lessee, this warranty is also transferable to the second owner/lessee as long as the
subject vehicle has been driven 125,000 miles or less and all oil change receipts as required herein are also transferred.